Job Summary
The Technical Product Executive is responsible for providing technical support, assisting with product testing and implementation, supporting AI and product improvements, and ensuring a positive customer experience.
Key Responsibilities
- Provide technical support and troubleshoot customer issues.
- Assist with product testing, QA/UAT, and system implementation.
- Support AI feature testing and product enhancements.
- Communicate with clients and provide product training when required.
- Prepare and maintain technical documentation.
- Work closely with the Product, Development, and Operations teams.
- Perform other duties assigned by Management.
Requirements
- Diploma or Bachelor's Degree in IT, Computer Science, Software Engineering, or a related field.
- Fresh graduates or candidates with up to one (1) year of working experience are encouraged to apply.
- Good problem-solving and communication skills.
- Willing to learn new technologies and work in a team environment.
Pay: RM2,500.00 - RM3,000.00 per month
Work Location: In person