全职 CUSTOMER RELATION ASSISTANT 工作, 薪水 up to MYR 2,200, Ingress Motors Centre Selangor 公司招聘中 - Ricebowl

• Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.

• Check to ensure that appropriate changes were made to resolve customers' problems.

• Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

• Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.

• Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.

• Refer unresolved customer grievances to designated departments for further investigation.

• Determine charges for services requested, collect deposits or payments, or arrange for billing.

• Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.

• Solicit sales of new or additional services or products.

• Order tests that could determine the causes of product malfunctions.

Job Types: Full-time, Permanent

Pay: RM2,000.00 - RM2,200.00 per month

Benefits:

• Dental insurance
• Free parking
• Health insurance
• Maternity leave
• Opportunities for promotion

Work Location: In person