Perform daily administrative duties and ensure smooth operation of the building management office.
Prepare, maintain and organize building-related documents, records, files and correspondence.
Handle incoming and outgoing correspondence, emails, letters and notices.
Prepare letters, notices, circulars, memos and other documents as required by the Building Manager / Management Office.
Maintain proper filing systems for both physical and electronic documents.
Resident / Owner Management
Attend to enquiries, complaints and requests from residents, parcel owners, tenants and visitors.
Record and follow up on residents’ complaints and requests until appropriate action is taken.
Assist residents and owners with administrative matters, including forms, applications, access cards, renovation applications and other building-related matters.
Maintain good communication and professional relationships with residents, owners, tenants and the Management Committee.