Company Description Ingress Auto Proton e.Mas is an authorized Proton dealership established in 2008 and strategically located in Bandar Baru Bangi. As part of the Ingress Group, the company benefits from over three decades of automotive industry experience and long-standing expertise in dealership operations. Ingress Auto Proton e.Mas focuses on delivering exceptional retail and customer service, offering a full range of Proton vehicles to meet diverse customer needs. The team is committed to high standards of quality, integrity, and satisfaction in every customer interaction. Guided by innovation and excellence, the dealership aims to be a trusted mobility partner, providing reliable value and an outstanding ownership experience for Proton customers.
Role Description The Sales Admin Assistant is a full-time, on-site role based at our Proton e.Mas dealership in Bandar Baru Bangi. This role supports the sales team by handling daily administrative tasks such as preparing sales documents, managing customer records, processing vehicle bookings, and updating internal systems. The Sales Admin Assistant will coordinate appointments, ensure accurate data entry, assist with basic sales reporting, and help maintain organized filing and documentation. The role also includes responding to customer inquiries, providing courteous front-line support, and liaising with internal departments to ensure smooth sales and delivery processes. The successful candidate will contribute to efficient operations and a positive customer experience in a fast-paced automotive retail environment.
Qualifications
- Candidates should possess strong Administrative Assistance skills, including document preparation, filing, and scheduling.
- Candidates should possess excellent Customer Service and Communication skills to handle inquiries and support a positive customer experience.
- Candidates should possess fundamental Sales support capabilities to assist the sales team with bookings, follow-ups, and basic sales coordination.
- Candidates should possess accurate Data Entry skills and attention to detail for maintaining customer and vehicle records.
- Relevant qualifications such as a diploma or certificate in Business, Administration, or a related field are beneficial.
- Proficiency in office software (e.g., word processing, spreadsheets) and basic reporting is an advantage.
- Ability to work independently and as part of a team, with strong organizational and time management skills.
- Prior experience in automotive, retail, or customer-facing roles is an added advantage but not mandatory.