全职 CUSTOMER SERVICE EXECUTIVE 工作, 薪水 up to MYR 3,000, VT Worldwide Selangor 公司招聘中 - Ricebowl

Job Summary The Customer Service Executive

- Responsible for delivering timely and professional support to customers through online communication channels.

- Focus on resolving customer enquiries, managing warranty claims with the Product team and supporting marketing engagement activities through cybertrooper operations.

Key Responsibilities

Attend to customer enquiries via live chat and email (primarily chat support).

Provide product information, troubleshooting and after-sales assistance while resolving customer issues promptly.

Process and coordinate product warranty claims with the Product Team, including customer follow-ups.

Assist with daily cybertrooper tasks and campaign engagement activities as assigned.

Escalate complex issues to the relevant departments and maintain accurate records of customer interactions.

Pay: RM2,800.00 - RM3,000.00 per month

Benefits:

• Free parking
• Maternity leave
• Parental leave
• Professional development

Work Location: In person