Objective
To manage day to day clients account, coordinate project execution across departments, ensure timely and high-quality delivery of activation campaigns. This role is ideal for a proactive individual capable of independently handling projects while ensuring strong communications between clients and internal teams.
- Serve as the primary point of contact for assigned clients, ensuring clear communication and aligned throughout project lifecycle.
- Manage and oversee execution of in-store activation, POSM deployment, event and promotional campaigns.
- Coordinate internally with Creative Team, Operations Team, Business Development and Production Team to align with timelines, deliverables and budget.
- Prepare project timelines, quotations, proposals and post-campaign reports.
- Troubleshoot and resolve operational issues swiftly, keeping clients informed on progress.
- Assist in guiding and reviewing the work of junior servicing executive (when needed).
- Monitor project budgets, approval processes and ensure all documentation is up to date.
- Attend client meetings, site visits and briefing as required.