全职 Customer Service (Afternoon Shift) 工作, 薪水 up to MYR 3,000, Oasis Swiss Selangor 公司招聘中 - Ricebowl

Key Responsibilities:

• Reply to customer live chats promptly and professionally on Shopee, Lazada, and TikTok Shop.
• Answer questions about products, stock, shipping, and active promotions.
• Handle after-sales issues like returns, refunds, cancellations, and customer complaints.
• Coordinate with the warehouse team to check on delayed or missing parcels.
• Monitor and reply to viewer comments during TikTok Live sessions.

Requirements:

• At least a SPM holder (Fresh graduates are welcome).
• Fluent in written and spoken English and Bahasa Malaysia.
• Fast typing speed and good communication skills.
• Familiar with Shopee/Lazada/TikTok seller backends (Preferred but training provided).
• Must be able to work afternoon shifts (2pm-11.30pm), weekends, and public holidays.

Pay: RM2,500.00 - RM3,000.00 per month

Application Question(s):

• Notice period?
• Are you Malaysian?
• Expected salary?

Experience:

• Customer service: 1 year (Required)

Work Location: In person