- Puchong Selangor Malaysia
工作地点
职位描述
岗位职责
Job Description
Responsibilities
· Ordering, sourcing materials & products. Ability to negotiate the best and most cost-effective deal
· To review, verify and check the details of Customer Purchase Orders (PO)
· Prepare product or service reports by collecting and analyzing customer information
· Manage incoming calls
· Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
· Keep records of customer interactions, process customer accounts and file documents
· Resolve customer complaints via phone, email, mail or social media
· Assist with placement of orders, warranty, or exchanges
· Performing inventory inspection and restocking items when necessary
· Liaise with our Head Quarter to inspect material quality or quantity.
· Reporting to superior and supplier immediately if there are any faulty items and inconsistencies.
· Coordinating with supplier and following up on order and shipping scheduled closely.
· Ensuring all materials ordered is in correct quantity and delivered to the correct location in timely manner.
· Establishing professional relationship with vendors and suppliers
· Other administrative and ad-hoc duties as and when required from times to times
Job Type: Full-time
Pay: RM2,000.00 - RM2,800.00 per month
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