The Website Maintenance Executive is responsible for ensuring the company website remains updated, functional, secure, and user-friendly. This role involves monitoring website performance, updating content, resolving technical issues, and supporting digital marketing initiatives to improve online presence and customer engagement.
Key Responsibilities
- Maintain and update website content, including products, services, images, banners, and promotional materials.
- Monitor website performance and ensure optimal functionality across all devices and browsers.
- Identify and troubleshoot website issues, bugs, and broken links.
- Coordinate with web developers and external vendors for technical enhancements and maintenance.
- Perform regular website backups and ensure website security measures are up to date.
- Upload new products, services, and promotional campaigns as required.
- Monitor website traffic, user behavior, and performance using tools such as Google Analytics.
- Implement SEO best practices to improve website visibility and search engine rankings.
- Ensure all contact forms, inquiry forms, and e-commerce functions are operating properly.
- Generate periodic reports on website performance and user engagement.
- Support digital marketing activities related to website campaigns and lead generation.
Requirements
- Diploma or Bachelor's Degree in Information Technology, Computer Science, Multimedia, Digital Marketing, or a related field.
- Basic knowledge of HTML, CSS, WordPress, or other Content Management Systems (CMS).
- Familiarity with website analytics tools and SEO practices.
- Strong problem-solving and troubleshooting skills.
- Good attention to detail and organizational abilities.
- Ability to work independently and as part of a team.
- Excellent communication skills.
Preferred Skills
- Experience with WordPress website management.
- Knowledge of Google Analytics and Google Search Console.
- Basic graphic design skills using Adobe Photoshop, Illustrator, or Canva.
- Understanding of e-commerce platforms and online ordering systems.
Pay: RM1,700.00 - RM3,000.00 per month
Benefits:
- Dental insurance
- Parental leave
Work Location: In person