Job Summary
We are looking for a detail-oriented and proactive Admin Assistant to support daily business operations across e-commerce platforms, dealer management, and logistics coordination. This role plays a key part in ensuring smooth order processing, accurate documentation, and efficient communication between internal teams, partners, and vendors.
Key Responsibilities1. Administrative & Operational Support
- Provide day-to-day administrative support to operations, sales, and management team
- Maintain proper documentation and filing (digital & physical) for transactions, reports, and agreements
- Assist in preparing reports, summaries, and internal documentation
2. Order & Platform Coordination (TNG / Grab, etc.)
- Assist in processing and tracking orders from platforms (e.g., TNG, Grab)
- Coordinate with internal teams to ensure timely fulfillment and issue resolution
- Monitor order status, cancellations, and exceptions
3. Dealer & Partner Coordination
- Liaise with dealers and partners on daily operations, order updates, and documentation
- Support onboarding of new dealers (documentation, system setup, coordination)
- Follow up on outstanding items such as reports, invoices, and confirmations
4. Logistics & Inventory Support
- Coordinate with logistics providers (e.g., GDEX) for shipment arrangement and tracking
- Assist in preparing shipment details, consignment notes, and pickup requests
- Support inventory tracking and reconciliation when required
5. Finance & Reporting Support
- Assist finance team in preparing supporting documents for billing and settlement
- Track payments, invoices, and reconcile basic records
- Ensure accuracy of data for reporting and internal tracking
6. General Coordination
- Handle internal and external communication (email, WhatsApp, calls) professionally
- Support ad hoc tasks, projects, and process improvements as assigned
Requirements
- Diploma or Degree in Business Administration, Operations, or related field
- 1–3 years of admin/operations experience (e-commerce or logistics experience is a plus)
- Proficient in Microsoft Excel (basic formulas, data tracking)
- Strong attention to detail and organizational skills
- Good communication skills in English and Mandarin (preferred for dealer coordination)
- Ability to multitask and work in a fast-paced environment
Preferred Skills (Good to Have)
- Experience with e-commerce platforms or digital marketplaces
- Familiarity with logistics coordination and shipment processes
- Basic understanding of finance documentation (invoices, settlements)
Key Traits for Success
- Responsible and reliable
- Fast learner with a proactive attitude
- Good follow-up and coordination skills
- Able to handle multiple stakeholders
Job Types: Full-time, Permanent, Fresh graduate
Pay: RM2,500.00 - RM3,500.00 per month
Benefits:
- Cell phone reimbursement
- Maternity leave
- Opportunities for promotion
- Professional development
Language:
Work Location: In person