Job Summary:
The Junior IT Infrastructure Engineer is responsible for supporting and maintaining the company’s IT infrastructure across Head Office and F&B outlets. This role focuses on providing first-level technical support, ensuring system stability, and assisting with day to-day IT operations to support business continuity.
Key Responsibilities:
- Provide first-level IT support for Head Office and F&B outlets.
- Assist in maintaining network systems including LAN, Wi-Fi, and internet connectivity.
- Perform installation, configuration, and setup of computers, printers, and related IT
- devices.
- Assist in basic monitoring of servers, NAS, and backup systems.
- Handle IT support tickets and follow up on reported technical issues.
- Maintain accurate IT asset inventory and related documentation.
- Coordinate with vendors for technical support and issue resolution when required.
- Support new outlet setup, system deployment, and IT infrastructure readiness.
Requirements
- Diploma or Bachelor’s Degree in Information Technology or a related discipline.
- Fresh graduates are encouraged to apply.
- Basic knowledge of networking and computer systems.
- Willingness to travel to outlets when required.
- Effective communication and interpersonal skills.
- Good command of English and Bahasa Malaysia; Mandarin is an added advantage.
- Responsible, proactive, and willing to learn.
- Basic understanding of virtual machine (VM) concepts and ability to assist in VM setup will be an added advantage
Why Join Us:
- We offer a 5-day work week.
- We give out performance bonus yearly.
- Staff purchase with discounted rates, given to those who wish to purchase company products.
- Company-wide annual dinners will be held every year as employee recognition award celebrations.
- Provide training program to enhance employee skills.
- You will have plenty of opportunity to grow as a pioneer in our industry.
- We practice a vibrant & energetic office culture and provide engaging team-building activities.
Pay: RM2,500.00 - RM3,000.00 per month
Benefits:
- Free parking
- Opportunities for promotion
- Professional development
Work Location: In person