Job Scope
Managing daily customer service duty on WhatsApp and maintaining fast response times
Assist parents in registration and makeup classes.
Take charge of the daily operations of the tuition centre, including keeping the place clean and tidy.
Weekly meetings with tutors and management.
Printing of worksheets and settling attendance and assessment scores.
Communicate with parents on assessment scores. Handle all communications with parents by taking over the centre’s and branch contact numbers.
Follow up closely with all parents in their enquiries.
Ensure collection of termly payment and issue receipts for tuition fees and trial classes.
Requirements
Cheerful, speedy, and some experience doing customer service
IT skills eg excel and Word
Communicate clearly and make swift responses
Science Masterclass Pte Ltd is a premium tuition centre and we are looking for enthusiastic, highly motivated and outgoing individuals to join us! You may have seen Science Masterclass being featured on Channel News Asia recently, in the episode of "Regardless of Grades".
We pride ourselves in our Science Curriculum Framework that encapsulates our work in Science Masterclass. We offer primary and IP/secondary students with a strong foundation, better engagement and learning attitude as well as increase aptitude for Science.
Our role is to enthuse and nurture all students to be scientifically literate, which can help them to excel in their examinations as well as make informed decisions in their daily lives. Most importantly, we seek to provide strong science foundations for students to innovate and pursue STEM education.