Key Responsibilities:
- Assist the sales team in preparing quotations, proposals, invoices, and sales documentation
- Handle customer inquiries via phone, email, or in-person, providing basic product information
- Assist in coordinating sales activities including order follow-up, delivery arrangements, and customer updates
- Maintain and update customer records in CRM/sales tracking systems, ensuring pricing and order details are accurate
- Monitor and follow up on payment status with the finance team
- Assist in organizing sales meetings, appointments, and related internal coordination
- Support basic marketing tasks such as email follow-ups and event coordination when needed
- Maintain proper filing and documentation of sales records, contracts, and correspondence, ensuring compliance with company policies
- Prepare basic reports, presentations, and data entry as needed
- Maintain and update internal databases, ensuring data integrity and security
- Monitor and optimize daily business operations to ensure maximum productivity
- Develop and document Standard Operating Procedures (SOPs) for various departments
- Provide administrative support for the Open Market team
- Act as a liaison between departments (e.g., HR, Finance, Sales) to ensure clear communication
- Organize internal meetings, prepare agendas, and track follow-up actions
- Manage high-priority projects and ensure deadlines are met across the team
- Support onboarding for new hires on operational tools and workspace setup
- Undertake any ad hoc tasks as assigned by the superior or Head of Department (HOD)
Requirements
- SPM / Diploma in Business Administration, Marketing, or related field.
- 1–2 years of experience in sales support or administrative role.
- Good communication and interpersonal skills.
- Proficient in Microsoft Office applications (Excel, Word, PowerPoint).
- Self-motivated, proactive, and eager to learn.
- Able to work independently as well as in a team environment.
Job Types: Full-time, Permanent
Benefits:
- Flexible schedule
- Free parking
- Gym membership
- Opportunities for promotion
- Professional development
Ability to commute/relocate:
- Ipoh: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)
Application Question(s):
- How many years of experience you have in pre-cast concrete industry?
Work Location: In person