全职 Airfreight Export Operations Executive [SL] 工作, 薪水 up to SGD 3,500, WECRUIT PTE. LTD. Islandwide (Singapore) 公司招聘中 - Ricebowl

Oversee end-to-end airfreight export shipments, ensuring timely booking, accurate documentation, cargo readiness, export clearance, billing and shipment closure.

Manage customer relationships by providing regular shipment updates and resolving enquiries or operational concerns.

Liaise with airlines, ground handling agents, trucking companies, customs authorities and internal departments to ensure efficient shipment handling.

Monitor shipment performance against customer SLAs, operational KPIs and regulatory requirements.

Take ownership of complex, urgent or high-value shipments and proactively resolve delays, documentation issues and export clearance queries.

Review shipment documentation and maintain accurate operational and billing records.

Identify operational bottlenecks and recommend improvements to enhance productivity and service quality.

Guide junior customer service staff on export procedures, documentation requirements and operational best practices.

Escalate significant issues to management and ensure appropriate follow-up.

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EA License No: 20C0270

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