4–5 years of experience in enterprise network infrastructure support and operations.
Strong CCNA-level understanding of routing, switching, and TCP/IP networking fundamentals.
Hands-on knowledge of Layer 2 and Layer 3 networking, VLANs, 802.1Q trunking, Port Channels, Spanning Tree Protocol (STP), EIGRP, and basic BGP concepts.
Experience supporting enterprise campus, WAN, data center, and wireless network environments.
Working knowledge of network monitoring, incident management, and change management processes.
Ability to prepare and maintain technical documentation, network diagrams, implementation procedures, and troubleshooting reports.
Ability to manage multiple priorities, organize assigned tasks, and escalate technical issues appropriately.
Strong collaboration, communication, analytical, and problem-solving skills.
Excellent written and verbal English communication skills.