About The Job
The SAP Distribution Manager – South Asia will be the main regional point of contact for SAP SD/MM evolutions and projects. He/she will help to build local expertise on the SAP SD/MM topics, and to lead the customization & UAT support for global / regional project roll-out.
Job responsibilities
Project Delivery - Own, manage and drive deployments of zone projects.
- Solution configuration
- Integration testing
- Supporting user acceptance test
- Conducting key user training
- Providing onsite support for Go-live
- Track project outcomes realization and customer satisfaction levels.
- Lead design of zone initiatives (new distribution flows, reorganization)
Solution Expertise
- SAP solution expert in charge of implementing new projects and new features, support users during UAT phases.
- Liaise with Central team on new zone requests and coordinate for development and deployment.
Infrastructure and Security
- Manage relationship with local partners and local / regional LV_NEO teams’ support and maintenance.
- Be the local point of contact for escalations on SAP distribution.
- Act as L4 when necessary to help support teams troubleshooting and resolution of issues.
- Liaising with support and central teams for issues resolution and problem follow-up.
- Supporting Change Requests.
Profile
- Bachelor’s degree in business or computer science, with prior IS experience in retail/distribution/supply chain domain.
- Expertise on SAP/MM/SD, functional integration between SAP and other systems (WMS, OMS, POS). Overall IS&T competencies will be a plus (APIs, BPMs, SQL).
- Deep understanding of supply chain, logistics and distribution flows of consumer goods (if possible, in a retail context with international exposure.
- Good command of spoken and written English & an additional language will be a plus.
- Highly adaptable and flexible to accept new ideas and procedures.
- Innovative, self-starter and customer-centric mindset.
- Organized; meeting deadlines; action oriented.
Reference LVM34206