Key Responsibilities
Report directly to the Product Manager and support day-to-day product and project activities
Engage with business users and stakeholders to gather, analyze, and document requirements
Collate and prepare Scope of Work (SOW) documents
Translate SOW and business needs into clear Business Requirement Documents (BRD)
Communicate and clarify requirements with developers and technical teams
Work closely with Quality Analysts (QA) to support internal testing and User Acceptance Testing (UAT)
Coordinate and track Change Requests (CRs), ensuring:
Clear scope definition
Agreed timelines and deadlines
Strict follow-up until completion
Assist in project coordination activities such as timeline tracking, dependency management, and issue escalation
Ensure deliverables align with agreed requirements, timelines, and quality standards
Requirements
Minimum
3 years of experience
as a Business Analyst, Project Coordinator, or similar role
Background or strong knowledge in
Information Technology (IT)
Good understanding of
Agile methodology
Hands-on experience working with:
Websites
Web portals (SaaS platforms)
Mobile applications
Strong documentation skills (SOW, BRD, functional requirements)
Good communication and stakeholder management skills
Ability to manage multiple change requests and deadlines concurrently
INTEGRATED HEALTH PLANS PTE LTD provides managed healthcare services to corporate clients ranging from SMEs to MNCs. As a neutral third party administrator, we’re committed to providing organisations with quality medical care at highly-competitive rates regardless of business size. We do this by contracting with medical providers who are sensitive to the issue of increasing healthcare costs, negotiating significant rate concessions with these providers, undertaking utilisation reviews and analyses to manage consumption, and establishing quality assurance processes to ensure the highest standard of medical care.