At HAACH, we are dedicated to providing top-tier beauty and wellness treatments. We are looking for a warm, organized, and polished Client Experience Concierge to be the face of our brand and ensure every client feels pampered from the moment they walk through our doors.
What You Will Do:
Be the First Impression:
Warmly welcome and check in clients, ensuring they feel comfortable and well taken care of.
Manage the Schedule:
Expertly handle appointment bookings, cancellations, and rescheduling via phone, email, and in-person.
Coordinate the Flow:
Work closely with our beauty specialists to keep appointments running smoothly and on time.
Handle Transactions:
Process payments accurately and assist clients with purchasing retail beauty products.
Maintain the Space:
Keep the reception and waiting areas looking beautiful, clean, and inviting at all times.
What We Are Looking For:
A naturally friendly, elegant, and professional demeanor.
Excellent communication and customer service skills.
Strong organizational skills with the ability to multitask gracefully in a fast-paced environment.
Prior experience in hospitality, retail, or a salon/spa setting is a huge plus.
A genuine passion for the beauty and wellness industry!
5 branches around Singapore, all are located near MRT
6 days off per month
Work retail hours, no OT required
You may visit our website @ ************* for more information on our brand.
Since 1997, HAACH has been a cornerstone of beauty and wellness in Singapore, redefining the boundaries of premium spa and skincare services. Celebrating our 27th anniversary in 2024, we are renowned for our commitment to excellence, consistently receiving "Best in Beauty" awards from prestigious publications such as Her World, Harper’s Bazaar, Elle, Women's Weekly, and Cleo. Our mission is to empower our clients to achieve their skincare goals by delivering exceptional and transformative experiences.
Philosophy:
At HAACH, we believe in achieving beauty through a harmonious balance of innovative science and refined relaxation techniques. Each treatment is tailored to optimize skin health, driven by proprietary protocols developed from decades of expertise. Our approach ensures that every visit not only rejuvenates the skin but also restores the spirit, making us the enduring choice for those seeking effective skincare solutions in a serene environment.
Mission:
Our mission is to blend cutting-edge scientific research with luxurious spa treatments to provide real results. We utilize the latest technologies and therapeutic techniques to create personalized experiences that address each client's unique skin concerns—from age-defying to pigmentation correction and acne treatments.