- Downtown Core Central Region (Singapore) Singapore
全职 Senior Officer, Venues Experience 工作, 薪水 up to SGD 3,000, ARTS HOUSE LTD. Central Region (Singapore) 公司招聘中 - Ricebowl
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职位描述
岗位职责
As a Senior Officer, Venues Experience, you will play a key role in delivering exceptional visitor and audience experiences across our venues. From managing front-of-house operations and leading tours to supporting performances and special events, you'll help create memorable experiences for thousands of visitors each year.
Why Join Us?
AWS (13th Month Bonus)
Annual Performance Bonus
Annual Salary Increment
Overtime Payment
Medical, Dental & Insurance Benefits
Flexible Benefits ($400 annually)
Development & Growth Opportunities
Job Scope
Lead front-of-house operations during performances and events.
Coordinate ticketing, ushering, audience management and venue readiness.
Supervise and brief casual ushers and event support staff.
Conduct venue tours and engage visitors from diverse backgrounds.
Handle visitor enquiries, feedback and incident management.
Serve as Duty Manager during assigned shifts, including weekends and public holidays.
Support VIP visits, event organisers and venue hirers.
Work closely with internal teams to ensure smooth event execution.
Prepare post-event reports and operational documentation.
Support usher recruitment, training and scheduling.
What We're Looking For
Diploma or equivalent qualification with relevant experience.
Minimum 3 years of experience in customer service, hospitality, venue operations, tourism or event management.
Minimum 3 years of experience conducting guided tours or public engagement activities.
Strong communication and interpersonal skills.
Comfortable engaging visitors, patrons, VIPs and corporate guests.
Ability to remain calm and professional in a fast-paced environment.
Experience leading teams, casual staff or volunteers is an advantage.
Knowledge of venue operations, events or hospitality services is preferred.
Additional Information
2-year Contract Position
Shift work required (Day/Afternoon Shifts)
Weekend and Public Holiday duties required
No overnight or graveyard shifts
Why Join Us?
AWS (13th Month Bonus)
Annual Performance Bonus
Annual Salary Increment
Overtime Payment
Medical, Dental & Insurance Benefits
Flexible Benefits ($400 annually)
Development & Growth Opportunities
Job Scope
Lead front-of-house operations during performances and events.
Coordinate ticketing, ushering, audience management and venue readiness.
Supervise and brief casual ushers and event support staff.
Conduct venue tours and engage visitors from diverse backgrounds.
Handle visitor enquiries, feedback and incident management.
Serve as Duty Manager during assigned shifts, including weekends and public holidays.
Support VIP visits, event organisers and venue hirers.
Work closely with internal teams to ensure smooth event execution.
Prepare post-event reports and operational documentation.
Support usher recruitment, training and scheduling.
What We're Looking For
Diploma or equivalent qualification with relevant experience.
Minimum 3 years of experience in customer service, hospitality, venue operations, tourism or event management.
Minimum 3 years of experience conducting guided tours or public engagement activities.
Strong communication and interpersonal skills.
Comfortable engaging visitors, patrons, VIPs and corporate guests.
Ability to remain calm and professional in a fast-paced environment.
Experience leading teams, casual staff or volunteers is an advantage.
Knowledge of venue operations, events or hospitality services is preferred.
Additional Information
2-year Contract Position
Shift work required (Day/Afternoon Shifts)
Weekend and Public Holiday duties required
No overnight or graveyard shifts
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