Job Requirements
- Handle customer enquiries, complaints, returns, refunds, and exchanges.
- Manage loyalty programmes, rewards, and promotional activities.
- Coordinate value-added services such as engraving and gift wrapping.
- Build strong customer relationships and enhance customer satisfaction
Job Responsibilities
- Minimum 2 years of customer service experience.
- Experience in handling customer complaints and service recovery.
- Strong communication and problem-solving skills.
- Customer-focused with good attention to detail.
Please contact Amierul - ************* (whatsapp)
Pay: RM1,700.00 - RM2,100.00 per month
Benefits:
- Additional leave
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
Experience:
- Customer service: 1 year (Required)
Work Location: In person