- Singapore
工作地点
职位描述
岗位职责
Provide 24x7 on-call support for Wintel infrastructure and Microsoft 365 services across multiple sites. · Act as the primary Level 3 escalation point for infrastructure related incidents and service requests. · Perform Root Cause Analysis (RCA) and implement corrective and preventive actions for major incidents. · Administer enterprise Active Directory Forest environments with multiple domains and sub-domains. · Troubleshoot Active Directory, DNS, DHCP, Group Policy and replication related issues. · Implement, configure and administer Microsoft Configuration Manager (SCCM) environments. · Design, implement and maintain VMware vSphere Foundation (VVF) 9.x and vCenter 7.X infrastructure including vCenter Server, ESXi hosts, clusters, HA, DRS, Datastores and vMotion. · Perform VMware lifecycle management, upgrades, patching, migrations and disaster recovery activities. · Manage and maintain Microsoft 365 services including Exchange Online, SharePoint Online, Teams and OneDrive. · Administer Microsoft 365 Defender, email security, SPF, DKIM and DMARC configurations. · Configure, administer and troubleshoot Citrix ADC and Citrix Virtual Apps environments. · Administer and maintain enterprise Antivirus and Endpoint Security solutions. · Configure and maintain Data Loss Prevention (DLP) solutions and policies. · Administer and maintain Public Key Infrastructure (PKI), Certificate Services and certificate lifecycle management. · Create, configure and maintain Group Policy Objects (GPO) for operational, security and compliance requirements. · Manage Windows Failover Clusters supporting SQL and application environments. · Administer Print Servers and enterprise file sharing services. · Manage Windows Server upgrades, migrations, patching and lifecycle management. · Manage and maintain enterprise datacentre infrastructure including physical Dell PowerEdge servers and infrastructure appliances. · Perform server hardware troubleshooting, firmware upgrades, hardware refresh and lifecycle management activities. · Perform datacentre operations, disaster recovery testing, failover exercises and infrastructure maintenance activities. · Develop and maintain PowerShell automation scripts to improve operational efficiency and reporting. · Maintain technical documentation, SOPs, architecture diagrams and operational standards. · Provide technical guidance, knowledge transfer and support to L1/L2 support teams. · Support End User Computing Team when any issues are escalated and need support for L2/L3.
Skills
Required · Strong hands-on experience in Windows Server Administration (2008/2012/2016/2019/2022/2025). · Strong hands-on experience in Active Directory, DNS, DHCP and Group Policy. · Strong hands-on experience in VMware vCenter Server and ESXi Administration. · Strong hands-on experience in VMware HA, DRS, vMotion and Cluster Management. · Strong hands-on experience in Citrix ADC and Citrix Virtual Apps Administration. · Strong hands-on experience in Microsoft Configuration Manager (SCCM). · Strong hands-on experience in Microsoft Office 365 Administration including Exchange Online, SharePoint Online, Teams and OneDrive. · Good understanding of Microsoft 365 Defender, SPF, DKIM and DMARC.
重要安全守则
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