全职 Customer Service Executive (Mandarin Speaker) 工作, 薪水 up to MYR 4,000, Cosec Pro WP Kuala Lumpur 公司招聘中 - Ricebowl

Diploma or Degree in Business Administration, Customer Service, Marketing, or a related field.

Previous customer service or administrative experience will be an advantage.

Good communication and interpersonal skills.

Patient, friendly, and customer-oriented.

Good problem-solving and follow-up skills.

Able to multitask and work under pressure.

Able to communicate in English and Mandarin.

Proficient in Microsoft Office.

Fresh graduates are welcome to apply.

Handle customer enquiries through phone calls, WhatsApp, email, and other communication channels.

Respond professionally and provide timely assistance to customers.

Follow up with clients regarding documents, enquiries, and service-related matters.

Build and maintain good relationships with existing clients.

Coordinate with the Accounting, Tax, and Company Secretarial teams to resolve client issues.

Assist in preparing quotations, service information, and other client-related documents.

Record and update customer information and follow-up status.

Handle customer feedback and complaints professionally.

Perform other duties as assigned by management.