Job Summary
Lead the development and execution of IT strategy, digital transformation, and AI adoption. Oversee application architecture, cloud infrastructure, and IT service delivery across Pan Asia. Manage technical teams and stakeholder relationships to drive innovation and operational excellence.
Responsibilities
Develop and execute IT strategy and roadmap aligned with business goals to drive growth and innovation
Lead digital transformation initiatives across business and operational functions to enhance efficiency
Evaluate AI, automation, cloud, and digital platforms; recommend practical solutions delivering measurable business value
Drive responsible adoption of AI-enabled processes and tools across the organisation to improve productivity
Oversee implementation of AI-powered workflows and automation solutions to reduce operating costs
Apply Anthropic Claude, Cursor IDE, n8n, and similar tools to enhance software development and business processes
Establish AI adoption frameworks, standards, and governance practices to ensure compliance and effectiveness
Oversee architecture, development, and maintenance of web platforms, business portals, and digital applications
Provide technical leadership throughout the software development lifecycle to ensure quality and supportability
Ensure solutions are secure, scalable, reliable, and maintainable to meet business needs
Review and improve existing architecture for enhanced performance and integration
Oversee integration of applications, APIs, databases, cloud services, and third-party platforms for seamless operations
Manage cloud hosting, servers, deployment, monitoring, and system performance to ensure availability and reliability
Ensure IT infrastructure meets security, scalability, and disaster recovery requirements
Optimize infrastructure and technology costs to maximize ROI
Lead, mentor, and manage technical and development teams across regions to foster innovation and continuous improvement
Allocate resources and coordinate development, implementation, maintenance, and support activities effectively
Set development standards, technical processes, and performance expectations to maintain high-quality output
Lead IT service delivery across Pan Asia, ensuring adherence to timelines, quality standards, and business requirements
Coordinate development, support, infrastructure, and operations teams to deliver seamless IT services
Monitor operational performance and implement service improvements to enhance efficiency
Maintain strong relationships with clients, partners, and key stakeholders to align technology solutions with business needs
Translate client business requirements into effective technology solutions and lead technical discussions and presentations
Represent IT as the senior technology contact for strategic clients to build trust and collaboration
Identify business and operational process improvements through technology, automation, and AI to increase effectiveness
Define measurable IT and operational KPIs to track progress and impact
Reduce manual effort, development cycle time, and operational overhead through automation and process optimization
Support management in evaluating technology investments and transformation initiatives to ensure strategic alignment
Required competencies and certifications
Proven hands-on experience in full-stack development and delivery of scalable web platforms, portals, and enterprise applications
Strong expertise in cloud hosting, server management, deployment, and infrastructure operations
Demonstrated leadership in managing technical teams and IT service delivery across multiple countries or regions
Practical knowledge and experience driving AI adoption, automation, and digital transformation initiatives
Hands-on experience with Anthropic Claude, Cursor IDE (or comparable tool), and n8n (or similar automation platforms)
Proficiency in software architecture, system design, database architecture, API development, and third-party integration
Skilled in DevOps practices, deployment, monitoring, performance optimization, cybersecurity, access management, backup, and business continuity
Strong project management, client and stakeholder management, and communication skills to lead distributed teams and deliver results
Preferred competencies and qualifications
Strategic, commercial, and operational awareness to align IT initiatives with business objectives
Analytical and problem-solving skills to translate technical concepts into business solutions
Experience in setting development standards, technical processes, and fostering responsible AI use