全职 Site Services Technician II 工作, 薪水 up to SGD 3,000, ANTER CONSULTING PTE. LTD. 公司招聘中 - Ricebowl

We are seeking a Site Services Technician II to join the Site Services team of a global life sciences company in Singapore. This is a 12-month, office-hours contract role providing on-site, hands-on IT support to employees, contractors and business partners.

Key Responsibilities

Troubleshoot and resolve issues with Windows laptops and desktops, monitors, docking stations, mobile devices, printers, scanners, headsets and other peripherals (best-effort support for Mac devices)

Perform hardware repairs and replacements, or coordinate warranty and vendor service

Reimage, upgrade, configure, retire and dispose of devices in line with company procedures and e-waste requirements

Maintain local inventory of devices, loaners, spares and consumables, update asset records in ServiceNow, conduct audits and manage the device lifecycle

Support first-day setup for new joiners and follow offboarding checklists for asset recovery and access closure

Provide technical support for conference rooms, town halls, VIP visits and site events, including AV and Teams/Zoom setup

Act as onsite smart hands for Network, Server, Telecom and other IT teams (power cycling, swapping components, escorting vendors)

Manage incidents, service requests, tasks and changes in ServiceNow, following change management processes

Maintain runbooks, knowledge articles and support documentation, and support local projects such as office moves and hardware refreshes

Adhere to security, EHS, GMP and GxP procedures when supporting regulated environments

Level II scope: handle complex and escalated incidents independently, guide Site Services Technician I colleagues, and lead or coordinate local projects

Requirements

Minimum 1 year of IT services experience providing deskside or end-user support in a corporate environment

Strong troubleshooting skills for Windows devices, peripherals and standard workplace technologies

Familiarity with ITSM tools such as ServiceNow

Experience with asset tracking, device deployment and lifecycle support

Strong communication skills and a customer service mindset

Able to follow procedures, maintain documentation and work within compliance requirements

At Anter Consulting, we offer bespoke strategic consultation. We promise unrivalled market knowledge and an extensive network of exceptional candidates.

We focus on delivering tailored solutions, through attentive consultancy services for your team, and finding the right people for your business.