Join us at KAITE Property Management, a wholly owned subsidiary of Berjaya and one of Kuala Lumpur’s fastest-growing hospitality companies. We specialize in managing premium short-stay homes in the heart of the city, delivering exceptional comfort, seamless stays and memorable guest experiences.
We are looking for a dedicated Housekeeping Supervisor to support and guide our housekeeping team in maintaining high cleanliness standards across all units. This role is ideal for someone with strong attention to detail, hands-on experience, and a passion for delivering exceptional guest experiences.
1. Supervise & Support Daily Housekeeping Operations
- Oversee daily housekeeping activities to ensure units are cleaned and prepared according to company standards.
- Provide hands-on assistance during busy days or when needed.
- Conduct daily briefings and ensure tasks are clearly assigned to team members.
2. Maintain Quality & Cleanliness Standards
- Perform regular inspections of rooms and common areas to ensure consistent cleanliness and readiness.
- Report defects or maintenance issues promptly, and follow up to ensure resolution.
- Support the team in implementing corrective actions when quality standards are not met.
3. Train, Guide & Motivate the Team
- Assist in training new room attendants on cleaning procedures, SOPs, and proper use of equipment.
- Provide ongoing coaching to improve efficiency and service quality.
- Encourage a positive, respectful, and cooperative team environment.
4. Manage Inventory & Supplies
- Monitor stock levels of linens, guest amenities, and cleaning supplies.
- Ensure timely replenishment and proper storage of items.
- Help control usage to reduce wastage and maintain cost efficiency.
5. Coordinate Schedules & Daily Operations
- Assist in preparing staff schedules, task lists, and deep-cleaning plans.
- Ensure rooms are prioritized based on check-ins, check-outs, and operational needs.
- Communicate closely with the front office and operations team to support smooth guest turnover.
6. Support Continuous Improvement
- Provide feedback on cleaning methods, workflow improvements, and staff performance.
- Help implement new tools, techniques, or best practices introduced by management.
- Track and report operational issues, productivity concerns, or areas for improvement.
Requirements
- Previous experience in housekeeping, hospitality, or property management (supervisory experience preferred).
- Excellent attention to detail with strong organizational and follow-up skills.
- Ability to supervise, motivate, and support a diverse housekeeping team.
- Good communication skills in English and/or Bahasa Malaysia.
- Physically fit and able to perform housekeeping tasks when required.
- Willingness to work on weekends, public holidays.
- Positive attitude, reliability, and a strong commitment to guest satisfaction.
Job Types: Full-time, Permanent
Pay: RM2,500.00 - RM3,500.00 per month
Work Location: In person