全职 Clinic Administrator-Receptionist 工作, 薪水 up to SGD 2,800, BEFIT PHYSIOTHERAPY HOLDINGS PTE. LTD. Central Region (Singapore) 公司招聘中 - Ricebowl

Job Description & Requirements – Clinic Receptionist

Position:
Clinic Receptionist / Front Desk Executive

Employment Type:
Full-Time / Part-Time

Industry:
Physiotherapy / Healthcare

Job Overview

We are looking for a responsible, organised, and service-oriented receptionist to manage the day-to-day front desk operations of our physiotherapy clinic.

As the first point of contact for patients, you will play an important role in creating a professional and welcoming experience while ensuring that appointments, payments, enquiries, and administrative matters are handled accurately and efficiently.

The ideal candidate should be proactive, dependable, detail-oriented, and able to work independently without requiring constant supervision.

Key Responsibilities

Patient Reception & Customer Service

Welcome and attend to patients professionally and courteously.

Respond promptly to phone calls, WhatsApp messages, and patient enquiries.

Assist patients with appointment bookings, rescheduling, cancellations, and general clinic enquiries.

Provide clear and accurate information regarding clinic services, appointment procedures, fees, and administrative matters.

Manage difficult or dissatisfied patients professionally and escalate issues when necessary.

Maintain patient confidentiality and professionalism at all times.

Appointment & Schedule Management

Manage physiotherapists' appointment schedules efficiently.

Confirm upcoming appointments and follow up with patients when required.

Handle cancellations and rescheduling promptly to minimise empty appointment slots.

Maintain an organised waiting list and contact patients when earlier appointment slots become available.

Ensure sufficient time is allocated according to appointment type and clinic procedures.

Communicate schedule changes promptly to patients and clinicians.

Payments & Administrative Duties

Collect and process patient payments accurately.

Issue receipts and invoices where required.

Handle packages, outstanding payments, deposits, and other transactions according to clinic policies.

Perform daily reconciliation of payments and t

At BeFit Physiotherapy and Conditioning, we believe rehabilitation is more than treatment — it’s a journey supported by the right people, the right systems, and the right environment.

We are a modern physiotherapy and performance clinic built on three core pillars: Community, Care and Continuity

Community

We’re more than a clinic we’re a support system.

Our space is designed to be welcoming, inclusive, and empowering for both patients and team members. We foster a collaborative culture where clinicians support one another, share knowledge, and continuously grow.

Here, patients are part of a community working toward better health and performance.

Care

We believe in care that goes beyond treatment.

Our approach combines clinical expertise, structured rehabilitation, and hands-on guidance to deliver meaningful outcomes. Every patient receives a tailored plan, and every clinician is expected to uphold high standards of clinical reasoning, professionalism, and empathy.

We invest in our people through mentorship, ongoing education, and structured development pathways because better clinicians deliver better care.

Continuity

Recovery doesn’t stop when pain decreases and neither do we.

From post-operative rehabilitation to return-to-sport and long-term performance, we provide consistent support at every stage. Our systems are designed to ensure continuity of care, strong documentation, and measurable outcomes.

We bridge the gap between injury and performance so patients don’t just heal, they thrive.