jobs in Systems Limited - APAC

全职 Telco solution architect 工作, 薪水, Systems Limited - APAC Federal Territory 公司招聘中 - Ricebowl

KL City, Federal Territory

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工作地点

  • Jalan Sultan Mizan Zainal Abidin, Kompleks Kerajaan Kuala Lumpur Federal Territory Malaysia

职位描述

岗位职责

Key Responsibilities:


Business Analysis

  • Elicit, analyze, and document business and functional requirements through workshops, interviews, and stakeholder engagement with telecom business users.
  • Produce Business Requirement Documents (BRDs), Functional Specifications (FSDs), use cases, user stories, and process flows, ensuring clarity and traceability.
  • Maintain requirement traceability matrices and manage requirement changes through structured change control.
  • Act as the liaison between business stakeholders and technical teams, ensuring requirements are correctly understood and delivered.
  • Support UAT planning and execution, validating that delivered solutions meet business requirements.


Solution Architecture

  • Design end-to-end solution architectures for telecom BSS/OSS systems, defining components, integrations, and data flows aligned to business and technical requirements.
  • Produce High-Level Designs (HLDs), Low-Level Designs (LLDs), and Integration Architecture documentation.
  • Define integration approaches, APIs, and interfaces between CRM, billing, charging, order management, provisioning, and digital-channel systems.
  • Ensure solution designs meet scalability, performance, security, and compliance standards and adhere to the client's enterprise architecture principles.
  • Provide technical guidance and oversight to development and QA teams throughout the delivery lifecycle, resolving design gaps and issues.
  • Facilitate solution-discovery and design workshops with business stakeholders, vendors, and delivery partners to finalise scalable, fit-for-purpose solutions.
  • Support estimation, proposals, and statements of work for new and expanded telecom engagements.
  • 4. Required Qualifications & Experience:


    • Bachelor’s degree in computer science, Engineering, Information Technology, Telecommunications, or a related discipline (Master's an advantage).
    • Minimum 10+ years of overall IT/telecom experience, including 5+ years in solution architecture and/or business analysis of enterprise systems.
    • Proven track record delivering telecommunications BSS/OSS or digital transformation projects (CRM, billing, order management, charging, provisioning, or digital channels).
    • Strong experience producing BRD/FRD, HLD/LLD, and integration architecture documentation for large-scale telecom programs.
    • Solid understanding of integration patterns, APIs, middleware, and data modelling in complex telecom environments.
    • Hands-on experience with requirements management, SIT/UAT coordination, and the full requirements-to-deployment lifecycle.
    • Excellent stakeholder management, facilitation, analytical, and communication skills.
    • Relevant certifications strongly preferred: TOGAF, CBAP/CCBA, Certified Scrum Master (CSM/PSM), and/or vendor-specific (Oracle/Amdocs/Microsoft) certifications.
    • Prior experience working with telecom operators in the APAC region is highly desirable.


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