Key Responsibilities
Perform accurate
data entry and administrative tasks
Check and update the
technician appointment schedule
Arrange and coordinate customer appointments
Send
appointment reminders
to customers
Create and issue
customer invoices
Check and
tally customer payments against invoices
Follow up on outstanding payments when required
Assist in preparing
service reports and customer reports
Maintain and update customer records
Organise and maintain administrative documents and records
Provide general administrative support to the company when required
Requirements
Good organisational and time-management skills
Detail-oriented and able to work accurately
Comfortable using
Microsoft Excel / Google Sheets / CRM
Basic knowledge of invoicing and payment tracking
Good written communication skills
Able to work independently with minimal supervision
Responsible, reliable and responsive
Previous administrative experience is preferred but not essential