Responsibilities:
Work with clients, product owners, and stakeholders to elicit, document, and validate business requirements.
Translate business requirements into functional specifications, use cases, process flows, and user stories.
Identify gaps, redundancies, and inefficiencies in existing processes.
Define business rules, acceptance criteria, and success metrics.
Support discovery activities through stakeholder interviews, workshops, journey mapping, and analysis of user needs
Collaborate with architects, technical leads, and developers to ensure requirements are feasible and aligned with the solution architecture.
Assist in translating requirements into design, configuration, or system specifications.
Support prototyping, wireframes, and proof-of-concept exercises.
Work with product, design, and delivery teams to contribute to intuitive, user-centered solution design.
Provide input to product design artefacts such as user journeys, low-fidelity wireframes, and experience flows.
Support AI-related product initiatives by helping define business workflows, user needs, data requirements, and expected outcomes for AI-enabled features.
Collaborate with architects, technical leads, and developers to ensure requirements are feasible and aligned with the solution architecture.
Assist in translating requirements into design, configuration, or system specifications.
Work with product, design, and delivery teams to contribute to intuitive, user-centered solution design.
Provide input to product design artefacts such as user journeys, low-fidelity wireframes, and experience flows.
Support AI-related product initiatives by helping define business workflows, user needs, data requirements, and expected outcomes for AI-enabled features.
Partner with clients and stakeholders to understand strategic objectives, business pain points, and operational challenges.
Analyze current-state processes, identify improvement opportunities, and recommend fit-for-purpose business solutions.
Provide consultative support to stakeholders by framing problems, evaluating options, and guiding decision-making.
Facilitate workshops, discovery sessions, and business discussions to align stakeholders on goals, scope, and priorities.
Act as a trusted advisor to business stakeholders on requirements, process improvements, and solution considerations.
Prepare clear and comprehensive documentation: BRD, FRD, SRS, process flows, and user guides.
Maintain project dashboards, reports, and metrics for transparency.
Support knowledge transfer sessions for operations or support teams.
Requirements:
Experience with medium to large SI projects preferred.
Experience in the education sector is a plus.
Exposure to product design or digital product delivery is an advantage.
Experience working on AI products, AI-enabled solutions, or digital transformation initiatives involving AI is highly desirable.
Some experience supporting or contributing to cloud-native AI platform solutions, such as AI/ML-enabled platforms, data and model workflow solutions, or AI services deployed on cloud environments, is preferred.
Understanding of software development lifecycle (SDLC) and Agile/Waterfall methodologies.
Experience creating user stories, process flows, wireframes, and mockups.
Basic familiarity with cloud platforms, APIs, integration technologies, or data pipelines.
Knowledge of project management tools (Jira, Confluence, etc.).
Data analysis skills (SQL, Excel, Tableau/Power BI) is a plus.
Proficiency with tools such as Figma, Miro is a plus.
Familiarity with AI product concepts such as model workflows, human-in-the-loop processes, prompt-based features, or data-driven user experiences is an advantage
Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly.
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PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No 01C4394 • Reg. R26160508 (Leon Neo Hang Yang)
PERSOL is Asia-Pacific’s leading Staffing and HR solutions partner, operating across 13 markets with deep local insight and regional scale. With more than 80 offices and decades of experience, we deliver integrated workforce solutions that are tailored, tech-enabled, and designed for the dynamic world of work.
We combine human expertise with smart technology to help organisations solve workforce challenges, unlock potential, and stay ahead of change. From recruitment and talent management to workforce strategy and advisory, our collaborative approach puts your goals at the centre.
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By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our Privacy Policy.
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