- Bukit Timah Central Region (Singapore) Singapore
全职 Pet Concierge 工作, 薪水 up to SGD 3,200, Collar Club Central Region (Singapore) 公司招聘中 - Ricebowl
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职位描述
岗位职责
The Collar Club — River Valley Branch
We are looking for a
friendly, responsible and hands-on
individual to join our River Valley team as a Client Experience Associate
If you enjoy interacting with both
people and dogs
, and are looking for a role in the pet industry where you can gain experience across customer service and pet care, this could be a great fit.
High Basic Pay + Monthly Incentives after probation + Fixed 13th month salary + Performance bonus
5 day work week(Wed-Sun)
Fri-Sun - must be able to work
9-7pm Wed - Sat
9-6pm Sunday
Responsibilities
Answering customer enquiries, managing appointment calender, updates customer
Ensure compliance with health and safety regulations, including proper handling of pets
Keep pet parents updated on their pets’ daycare and boarding stays through WhatsApp messages, photos and videos, sharing highlights of their activities, meals, rest and overall well-being.
Ensure exceptional customer service at all times
Assist in achieving sales targets through service package recommendations
Handle customer feedback professionally and effectively
Requirements
Ability to handle animals (all dog and cat breeds)
Strong customer complaint handling skills
Previous customer service experience (retail or pet industry pref)
Strong multi-tasking skills
Excellent communication and interpersonal skills
Knowledge of pet care products and industry trends
Able to work weekends (Friday to Sunday)
Comfortable working in a fast-paced environment and multitasking
Benefits
All Public Holidays off
Yearly Basic Pay Increment
Yearly Annual Leave Increment
Employee discounts
Professional development opportunities
Yearly company trip
Why Join The Collar Club?
Gain hands-on experience across
customer service, pet care and branch operations
.
Work in a professional and growing pet lifestyle business.
Opportunity to develop your knowledge and experience in the pet industry.
Potential to take on greater responsibilities and grow with the team.
Spend your working day around dogs!
If you are a people person who genuinely loves dogs and enjoys a hands-on working environment, we'd love to hear from you.
We are looking for a
friendly, responsible and hands-on
individual to join our River Valley team as a Client Experience Associate
If you enjoy interacting with both
people and dogs
, and are looking for a role in the pet industry where you can gain experience across customer service and pet care, this could be a great fit.
High Basic Pay + Monthly Incentives after probation + Fixed 13th month salary + Performance bonus
5 day work week(Wed-Sun)
Fri-Sun - must be able to work
9-7pm Wed - Sat
9-6pm Sunday
Responsibilities
Answering customer enquiries, managing appointment calender, updates customer
Ensure compliance with health and safety regulations, including proper handling of pets
Keep pet parents updated on their pets’ daycare and boarding stays through WhatsApp messages, photos and videos, sharing highlights of their activities, meals, rest and overall well-being.
Ensure exceptional customer service at all times
Assist in achieving sales targets through service package recommendations
Handle customer feedback professionally and effectively
Requirements
Ability to handle animals (all dog and cat breeds)
Strong customer complaint handling skills
Previous customer service experience (retail or pet industry pref)
Strong multi-tasking skills
Excellent communication and interpersonal skills
Knowledge of pet care products and industry trends
Able to work weekends (Friday to Sunday)
Comfortable working in a fast-paced environment and multitasking
Benefits
All Public Holidays off
Yearly Basic Pay Increment
Yearly Annual Leave Increment
Employee discounts
Professional development opportunities
Yearly company trip
Why Join The Collar Club?
Gain hands-on experience across
customer service, pet care and branch operations
.
Work in a professional and growing pet lifestyle business.
Opportunity to develop your knowledge and experience in the pet industry.
Potential to take on greater responsibilities and grow with the team.
Spend your working day around dogs!
If you are a people person who genuinely loves dogs and enjoys a hands-on working environment, we'd love to hear from you.
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