Brief Summary
- Drive growth and continuous improvement by leading cross-functional initiatives and scaling new services from concept to execution.
- This role blends planning, delivery oversight, and stakeholder management to help teams hit measurable outcomes.
Responsibilities
- Lead and track day-to-day progress across multiple delivery teams and workstreams.
- Build and refine execution workflows to improve speed, quality, and consistency of delivery.
- Set up practical mechanisms for service quality assurance and delivery schedule management.
- Coordinate cross-functional projects involving multiple internal teams; align scope, timelines, and responsibilities including stakeholders from Japan.
- Define KPIs for new initiatives, monitor performance, and drive follow-through to achieve targets.
- Plan, launch, and scale new services and business initiatives, including new B2B offerings.
- Manage external stakeholder engagement, including commercial coordination and vendor discussions.
Requirements
- Bachelor’s degree (or equivalent professional qualification).
- Business level of Japanese to communicate with japanese speaking partaers
- Proven experience launching and growing new services, business lines, or products.
- Demonstrated ability to set goals independently, take ownership, and deliver results.
- Strong project coordination skills, including KPI management, timeline control, and cross-team alignment.
- Experience improving operational workflows and delivery processes (e.g., SOPs, governance, QA, reporting).
- Experience working with external partners/vendors on negotiations and service delivery coordination.
- Exposure to digital content, platforms, or related environments is an advantage.
- Accounting and/or back-office operations experience is an advantage.
Thank you for your application but we regret only shortlisted applicants will be notified.
PERSOL Singapore Pte Ltd | EA License No. 01C4394 • UEN No. 200007268E
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