Key Responsibilities
Sales & Revenue Growth:
Drive retail product sales, promote high-value salon services, and set team sales targets.
Staff Leadership:
Recruit, train, mentor, and schedule stylists and front-desk personnel.
Customer Service:
Handle client inquiries, build loyalty programs, and resolve customer complaints.
Inventory Control:
Monitor retail and back-bar stock levels, place vendor orders, and audit supplies.
Administrative Operations:
Oversee POS (Point of Sale) transactions, daily cash flow, and health/safety compliance