What The Role Is
As the Executive under the Programme and Operations (PO) Career Trial team, you will be responsible for providing the following support to the team:
What You Will Be Working On
- Conduct inquiries related to the programme administration for Career Trial (CT) through email correspondences, phone calls and on-site visits to jobseekers and companies.
- Assess the information and submitted supporting documents to identify potential discrepancies or non-compliance with the CT programme terms.
- Document findings and recommend courses of action based on established guidelines and policies.
- Liaise with vendor on programme related queries including claim related matters.
- Assist with data cleaning of reports submitted by programme partners and do data validation against CPF records where relevant.
- Respond to appeals and feedback by jobseekers or companies.
- Other work activities as and when necessary.
What We Are Looking For
- Excellent communication and interpersonal skills, with the ability to work effectively with a wide range of stakeholders.
- Strong analytical skills with attention to detail
- Strong organizational and planning skills, with the ability to manage multiple tasks and priorities simultaneously.
- Strong ability to work with data and systems.
- Proficiency in Microsoft Office and other relevant software applications.
- Ability to work independently and as part of a team, with a positive and proactive approach to problem-solving.
Candidates are encouraged to sign up for a Careers & Skills Passport (CSP) account and include your CSP public profile in your resume. Please check out ************* for details on the CSP.