全职 General Manager (Hotel) 工作, 薪水 up to SGD 14,000, NUVE CITY PTE. LTD. Central Region (Singapore) 公司招聘中 - Ricebowl

Job Description & Requirements

Profile

Job Title : General Manager (Hotel)

Work Location : Central Singapore. NuVe Group is a Singapore-based hospitality group behind a curated portfolio of boutique hotels and dining concepts.

Job Summary

The General Manager is responsible for the overall leadership, strategic direction, and day-to-day operations of the Warehouse Hotel. This role ensures exceptional guest experiences, strong financial performance, brand integrity, and effective management of all departments, including front office, housekeeping, food & beverage, sales & marketing, and maintenance. The GM acts as the hotel’s brand ambassador and drives a culture of excellence, creativity, and accountability.

Key Responsibilities

1. Operational Leadership

Oversee all hotel operations to ensure smooth, efficient, and high-quality service delivery

Establish and maintain service standards aligned with the hotel’s boutique/lifestyle positioning

Ensure compliance with health, safety, licensing, and regulatory requirements

Implement SOPs and continuously improve operational processes

2. Guest Experience & Brand Management

Ensure an outstanding, personalized guest experience at every touchpoint

Handle VIP guests, guest feedback, and service recovery personally when needed

Protect and enhance the hotel’s brand identity, design ethos, and service philosophy

Represent the hotel at industry, community, and mediaevents

3. Financial & Revenue Management

Prepare and manage annual budgets, forecasts, and financial plans

Monitor P&L performance, control costs, and maximize profitability

Work with revenue management to optimize room rates, occupancy, and RevPAR

Approve major expenditures and negotiate supplier contracts

4. Sales, Marketing & Business Development

Drive room sales, F&B revenue, and ancillary income

Collaborate with marketing teams on branding, PR, digital marketing, and partnerships

Develop strategic alliances with travel agents, corporates and local business

Identify new revenue opportunities aligned with the hotel’s concept

5. People Management & Culture

Recruit, train, mentor, and lead department heads and staff

Foster a positive, inclusive, and performance-driven workplace culture

Conduct performance reviews and support staff development plans

Ensure staffing levels, productivity, and labor costs are effectively managed

6. Asset & Facilities Management

Oversee maintenance of the building, guest rooms, and public areas

Ensure the unique warehouse architecture and design features are well preserved

Plan and manage refurbishment or improvement projects when required

Qualifications & Experience

Bachelor’s degree in Hospitality Management, Business Administration, or related field (preferred)

Minimum 8–10 years of hotel management experience, with 3–5 years in a senior leadership or GM role

Experience in boutique, lifestyle, or luxury hotels strongly preferred

Strong financial acumen and proven experience managing Budget and P&L

Excellent leadership, communication, and problem-solving skills

NuVe Group is a collection of curated hotels that provide an iconic lifestyle hospitality for modern travelers, allowing guests to be a part of the local culture and community.