Shift : 12 hours Shift per day (7am-7pm AND 7pm-7am)
Shift will be as per the roaster
Basic Qualifications
- Diploma / Bachelor's degree in a relevant field or equivalent combination of education and experience
- Ability to communicate at all levels, both technically and non-technically
- Basic L1 desktop/network support activities
- Strong customer focus with prior experience in a customer service role
- Demonstrate ability to appropriately deal with difficult clients and situations with the ability to negotiate mutually satisfactory outcomes
- Adherence to 24 X 7 roster
- Log/Validate all contacts Call Handling Database
Pay: $2,295.94 - $3,000.00 per month
Work Location: In person