- Singapore
全职 OPERATION MANAGER 工作, 薪水 up to SGD 6,500, 57 EMPLOYMENT AGENCY PTE. LTD. 公司招聘中 - Ricebowl
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职位描述
岗位职责
Responsibilities
Coordinate daily Front of the House and Back of the House restaurant operations
Deliver superior service and maximize customer satisfaction
Respond efficiently and accurately to customer complaints
Regularly review product quality and research new vendors
Organize and supervise shifts
Appraise staff performance and provide feedback to improve productivity
Estimate future needs for goods, kitchen utensils and cleaning products
Ensure compliance with sanitation and safety regulations
Manage restaurant’s good image and suggest ways to improve it
Control operational costs and identify measures to cut waste
Create detailed reports on weekly, monthly and annual revenues and expenses
Promote the brand in the local community through word-of-mouth and restaurant events
Recommend ways to reach a broader audience (e.g. discounts and social media ads)
Train new and current employees on proper customer service practices
Implement policies and protocols that will maintain future restaurant operations
Requirements and skills
Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
Proven customer service experience as a manager
Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
Familiarity with restaurant management software, like OpenTable and PeachWorks
Strong leadership, motivational and people skills
Acute financial management skills
Ability to handle customers’ requests and complaints with grace
Ability to work under pressure and meet deadlines
Ability to work longer hours with prolonged period of standing
57 Employment Agency Pte Ltd was incorporated in Singapore since 2018. Our company is licensed with Ministry Of Manpower, license number 18C9450. As the experts in talent recruitment and human resource engagement services, we pride ourselves on the timely delivery of these services through our team of dedicated and experienced professionals.
As a one-stop human capital solution provider, 57 Employment Agency Pte Ltd intensifies the process of recruiting the potential candidates for our valued clients. To ensure a smooth, hassle free and efficient recruitment process, we also provide the necessary documentations, permit applications, medical check-ups and accommodations for the foreign candidates.
Our team of highly dedicated and competent consultants are unparalleled in providing prompt and effective manpower solutions to our valued clients with their wide range of industries knowledge.
Coordinate daily Front of the House and Back of the House restaurant operations
Deliver superior service and maximize customer satisfaction
Respond efficiently and accurately to customer complaints
Regularly review product quality and research new vendors
Organize and supervise shifts
Appraise staff performance and provide feedback to improve productivity
Estimate future needs for goods, kitchen utensils and cleaning products
Ensure compliance with sanitation and safety regulations
Manage restaurant’s good image and suggest ways to improve it
Control operational costs and identify measures to cut waste
Create detailed reports on weekly, monthly and annual revenues and expenses
Promote the brand in the local community through word-of-mouth and restaurant events
Recommend ways to reach a broader audience (e.g. discounts and social media ads)
Train new and current employees on proper customer service practices
Implement policies and protocols that will maintain future restaurant operations
Requirements and skills
Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
Proven customer service experience as a manager
Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
Familiarity with restaurant management software, like OpenTable and PeachWorks
Strong leadership, motivational and people skills
Acute financial management skills
Ability to handle customers’ requests and complaints with grace
Ability to work under pressure and meet deadlines
Ability to work longer hours with prolonged period of standing
57 Employment Agency Pte Ltd was incorporated in Singapore since 2018. Our company is licensed with Ministry Of Manpower, license number 18C9450. As the experts in talent recruitment and human resource engagement services, we pride ourselves on the timely delivery of these services through our team of dedicated and experienced professionals.
As a one-stop human capital solution provider, 57 Employment Agency Pte Ltd intensifies the process of recruiting the potential candidates for our valued clients. To ensure a smooth, hassle free and efficient recruitment process, we also provide the necessary documentations, permit applications, medical check-ups and accommodations for the foreign candidates.
Our team of highly dedicated and competent consultants are unparalleled in providing prompt and effective manpower solutions to our valued clients with their wide range of industries knowledge.
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