Course Coordinator - European MNC
Yearly renewable contract with benefits and bonus
To start work in Jan 2027
Salary: $3400 max
5 days work week
8.30am - 5.30pm (Mon-Fri)
Location: Science Park
Job Scope:
Academy Operations & Course Administration
Coordinate and manage the end-to-end administration of training programmes across the Southeast Asia and Pacific region.
Facilitate both physical and virtual training courses to ensure smooth and professional programme delivery.
Plan and prepare course logistics, including training materials, venue arrangements, virtual meeting platforms, attendance records, certificates and participant communications.
Maintain accurate training records and ensure timely updates in internal systems and databases.
Support trainers and subject matter experts before, during and after training delivery.
Client & Stakeholder Management
Serve as the primary point of contact for training participants, clients, trainers and internal stakeholders.
Respond to enquiries related to courses, schedules, registrations and training requirements in a timely and professional manner.
Build and maintain strong relationships with customers to ensure a positive training experience and high customer satisfaction.
Coordinate training arrangements with corporate clients and support customised learning solutions where required.
Sales & Marketing Support
Support the promotion of Academy programmes through e-mail campaigns, social media posts and other marketing activities.
Assist in identifying training opportunities and generating leads through customer engagement.
Prepare course brochures, promotional materials and training-related communications.
Monitor course registrations and contribute to initiatives that maximise course attendance and revenue.
Financial & Administrative Support
Prepare training confirmations, invoices and other training-related documentation.
Monitor payment status and support invoice activities with clients and internal finance teams.
Ensure proper filing and documentation in accordance with company quality and compliance requirements.
Continuous Improvement
Collect and analyse participant feedback to identify opportunities for improving training quality and customer experience.
Support the development and enhancement of Academy processes, systems and training offerings.
Contribute to projects and initiatives that support the growth of the Maritime Academy business.
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