Job Summary
We are looking for a proactive, organized and detail-oriented Executive Assistant to the CEO to provide executive, administrative and operational coordination support.
This role goes beyond traditional administrative duties. You will work closely with the CEO to coordinate management priorities, facilitate communication across hotel departments, monitor operational follow-ups and maintain proper records of hospitality and F&B licensing requirements.
The ideal candidate is discreet, resourceful and able to work independently in a fast-paced hospitality environment.
Key Responsibilities:
Executive & Administrative Support
- Manage the CEO's calendar, appointments, meetings, correspondence and travel arrangements.
- Prepare meeting agendas, minutes, reports, presentations and management updates.
- Handle confidential documents and sensitive information with discretion.
Hospitality Licensing & Compliance
- Coordinate and maintain hotel, hospitality and F&B licences, permits and regulatory records.
- Monitor licence expiry dates, renewals and submission deadlines.
- Liaise with relevant Malaysian authorities, consultants and external parties on regulatory matters.
Department Coordination & Operational Follow-up
- Coordinate communication and follow-ups across Front Office, Housekeeping, F&B, Finance, HR, Sales & Marketing, Maintenance and other departments.
- Track management instructions, departmental action items, operational issues and project timelines.
- Follow up on outstanding matters and escalate issues requiring management attention.
Projects & External Liaison
- Coordinate with vendors, consultants, business partners and relevant external stakeholders.
- Assist with hotel improvement initiatives, operational projects, openings and special assignments as required.
Requirements
- Diploma or Degree in Business Administration, Hospitality Management or a related field.
- Preferably 2–3 years of experience in executive assistance, administration or hospitality operations.
- Strong organisational, communication, coordination and follow-up skills.
- Proficient in Microsoft Office, particularly Word, Excel and PowerPoint.
- Good command of English and Bahasa Malaysia. Mandarin proficiency will be an added advantage.
- Knowledge of Malaysian hotel and F&B licensing requirements will be an advantage.
- Able to handle confidential information professionally and work independently with minimal supervision.
What We Are Looking For
- Proactive, resourceful and solution-oriented.
- Meticulous with strong attention to detail.
- Professional, discreet and trustworthy.
- Able to manage multiple priorities and meet deadlines.
- Comfortable working with senior management and coordinating across different departments.
Pay: From RM3,500.00 per month
Benefits:
- Dental insurance
- Health insurance
- Meal provided
- Professional development
- Vision insurance
Work Location: In person