全职 WAITER SUPERVISOR 工作, 薪水 up to SGD 9,500, Shanghai Seafood Central Region (Singapore) 公司招聘中 - Ricebowl

Job Description

We are seeking a motivated and experienced Waiter Supervisor to oversee the daily operations of the service team and ensure the delivery of exceptional customer service. The successful candidate will supervise front-of-house staff, maintain high service standards, and support the efficient operation of the restaurant.

Key Responsibilities

Supervise and coordinate the daily activities of waitstaff to ensure smooth restaurant operations.

Ensure guests receive prompt, courteous, and professional service throughout their dining experience.

Assign duties, monitor staff performance, and provide coaching to maintain service excellence.

Train and mentor new and existing service staff on company standards, service procedures, and customer engagement.

Handle customer enquiries, feedback, and complaints professionally, ensuring timely resolution.

Coordinate with the kitchen team to ensure accurate and timely food and beverage service.

Assist with table reservations, seating arrangements, and service flow during peak periods.

Monitor cleanliness and presentation of the dining area to maintain a welcoming environment.

Ensure compliance with food safety, hygiene, and workplace safety regulations, including company policies and procedures.

Assist in inventory control of dining supplies and report replenishment requirements.

Support opening and closing procedures, including cash handling and daily operational reporting where required.

Assist the Restaurant Manager in achieving customer satisfaction and operational performance targets.

Requirements

At least 2 years of relevant experience in a supervisory role within the food and beverage industry.

Strong leadership, customer service, and interpersonal skills.

Excellent communication and problem-solving abilities.

Ability to supervise and motivate a service team in a fast-paced environment.

Good knowledge of restaurant operations, POS systems, and service procedures.

Familiarity with Singapore food safety and hygiene standards.

Positive attitude, professional appearance, and strong attention to detail.

Willingness to work shifts, weekends, and public holidays as required.

At our restaurant, we are dedicated to delivering an exceptional seafood dining experience & Indian food built on three core pillars:

Ocean-Fresh Daily Catch:
Every morning, we hand-select the finest seafood from local fishermen, ensuring peak freshness in every dish.

Master Chef's Signature Craft:
Master Leong blends time-honoured Asian seafood traditions with bold modern flavours to create unforgettable recipes.

An Unforgettable Dining Experience:
From sizzling chilli crab to delicate steamed fish, every meal is a celebration of the sea, crafted with passion.