HR Operations Executive (Mandarin Speaking) 人力资源运营专员
Job Requirements:
- Mandarin speaker is preferred.
- Posses own transport and valid driving license with a clean driving record.
- Experience in site supervision, customer service, or business development is an added advantage.
- Strong leadership, organizational, and problem-solving skills.
- Good communication and interpersonal skills to coordinate effectively with clients and workers.
- Responsible, reliable, punctual, and able to work independently.
- 会说普通话者优先。
- 拥有自己的交通工具及有效驾驶执照,并具备良好的驾驶记录。
- 具备现场管理、客户服务或业务发展经验者优先。
- 具备良好的领导能力、组织能力及解决问题的能力。
- 具备良好的沟通及人际交往能力,能够有效协调客户与员工。
- 工作认真负责、可靠、守时,并能够独立工作。
Job Responsibility:
- Travel to client sites daily to monitor the performance and attendance of deployed workers.
- Supervise and coordinate workers at client sites to ensure tasks are completed efficiently, safely, and according to client requirements.
- Build and maintain good relationships with clients, addressing feedback and concerns promptly to ensure customer satisfaction.
- Assist in marketing by developing new business opportunities and following up on client enquiries and requirements.
- Monitor workers’ attendance, work quality, and productivity, and provide guidance where necessary.
- Communicate effectively with workers and clients to resolve operational and logistical issues.
- Coordinate additional client requests such as extra manpower, transportation, or equipment arrangements.
- Carry out any ad-hoc assignments assigned by management.
- 每日前往客户工作地点,监督派驻员工的工作表现及出勤情况。
- 监督及协调客户现场的员工,确保工作高效、安全地完成,并符合客户要求。
- 与客户建立并维持良好关系,及时处理客户的反馈及问题,以确保客户满意度。
- 协助市场推广工作,包括开发新的业务机会,并跟进客户的咨询及需求。
- 监督员工的出勤率、工作质量及生产效率,并在必要时提供指导。
- 与员工及客户保持良好沟通,及时解决运营及后勤方面的问题。
- 协调客户的额外需求,例如增加人手、交通安排或设备安排。
- 完成管理层所指派的其他临时工作
Job Types: Full-time, Permanent
Pay: RM3,000.00 - RM4,000.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Work Location: In person