Key Responsibilities
- Report directly to the Product Manager and support day-to-day product and project activities
- Engage with business users and stakeholders to gather, analyze, and document requirements
- Collate and prepare Scope of Work (SOW) documents
- Translate SOW and business needs into clear Business Requirement Documents (BRD)
- Communicate and clarify requirements with developers and technical teams
- Work closely with Quality Analysts (QA) to support internal testing and User Acceptance Testing (UAT)
- Coordinate and track Change Requests (CRs), ensuring:
- Clear scope definition
- Agreed timelines and deadlines
- Strict follow-up until completion
- Assist in project coordination activities such as timeline tracking, dependency management, and issue escalation
- Ensure deliverables align with agreed requirements, timelines, and quality standards
Requirements
- Minimum 3 years of experience as a Business Analyst, Project Coordinator, or similar role
- Background or strong knowledge in Information Technology (IT)
- Good understanding of Agile methodology
- Hands-on experience working with:
- Websites
- Web portals (SaaS platforms)
- Mobile applications
- Strong documentation skills (SOW, BRD, functional requirements)
- Good communication and stakeholder management skills
- Ability to manage multiple change requests and deadlines concurrently
Good to Have / Added Advantage
- Understanding of the Project Management Life Cycle (PMLC)
- Experience handling projects related to healthcare systems or platforms
Job Type: Full-time
Pay: RM3,000.00 - RM4,000.00 per month
Application Question(s):
- Which of the following statements best describes your right to work in Malaysia?
- How much notice are you required to give your current employer?
- What's your expected monthly basic salary?
Work Location: In person