全职 HR Specialist (People Support - HR Representative) 工作, 薪水 up to MYR 4,000, OSADI COMMERCIAL SUPPLIES SDN BHD Pulau Pinang 公司招聘中 - Ricebowl

Key Responsibilities

1. Employee Personal File & Records Management

• Maintain accurate, complete, and up-to-date employee personal files and HR records.
• Ensure all employee documentation is properly organized, filed, and maintained in accordance with company policies, confidentiality standards, and records retention requirements.
• Conduct regular reviews of employee files to identify and rectify missing, incomplete, duplicate, or inaccurate documentation.
• Ensure employee records are properly maintained and accessible to authorized personnel when required.
• Coordinate the collection, verification, filing, and updating of employee documents throughout the employment lifecycle, including onboarding, employee transfers, personal data changes, and offboarding.

2. Audit & HR Administrative Support

• Support internal and external HR audits by retrieving, reviewing, validating, and organizing employee records and supporting documents.
• Identify documentation gaps and follow up on outstanding records to ensure continuous audit readiness and compliance.
• Maintain accurate audit documentation and ensure records meet established company and regulatory requirements.
• Provide administrative and operational support for People Support activities, HR projects, and departmental initiatives.
• Perform other HR-related administrative duties as assigned to support business and operational needs.

3. HR Case Management & Employee Support

• Serve as the first point of contact for employee HR inquiries through ServiceNow and Workday platforms.
• Record, monitor, and manage HR service requests in ServiceNow, ensuring accurate case documentation and timely resolution.
• Respond to routine employee inquiries relating to HR policies, employee benefits, and standard HR processes.
• Resolve common HR-related requests by referring to established procedures, guidelines, and knowledge articles.
• Assist employees with routine HR transactions through Workday, including personal information updates, accessing pay information, and submitting time-off requests.
• Provide professional, timely, and employee-focused HR support to ensure a positive employee experience.

Requirements:

• Bachelor's Degree in Human Resources, Business Administration, or a related discipline.
• Previous experience in HR Administration, HR Operations, Personnel Administration, or Shared Services will be an added advantage.
• Familiarity with HR systems such as Workday and ServiceNow is an advantage.
• Good understanding of employee records management, HR documentation, and administrative processes.
• Strong attention to detail with excellent organizational and coordination skills.
• Good communication and interpersonal skills, with proficiency in both English and Bahasa Malaysia.
• Ability to handle confidential employee information with integrity and professionalism.
• Able to work independently and manage multiple administrative tasks effectively.

Pay: RM3,000.00 - RM4,000.00 per month

Work Location: In person