We’re Hiring: IT Business Analyst | Kuala Lumpur, Malaysia
Location: Pavilion, Damansara Heights, Kuala Lumpur
Contract Duration: 6 Months (Extendable)
Working Hours: Monday–Friday, 9:00 AM–6:00 PM
Work Arrangement: Hybrid – Minimum 3 days per week in the office
We are looking for an experienced IT Business Analyst to join a technology team supporting the development and delivery of online medical claims and member enrolment solutions for Korea and Japan.
Key Responsibilities
- Bridge business stakeholders and technical teams to translate business needs into clear requirements and user stories.
- Analyze, design, and document AS-IS and TO-BE business processes.
- Prepare process maps, business requirements, and functional documentation.
- Support release planning, scope management, and product backlog grooming.
- Develop UAT test scenarios and scripts and facilitate user acceptance testing.
- Validate system functionality to ensure solutions meet business requirements.
- Collaborate with cross-functional teams to support product deployment and end-user training.
Requirements
- Bachelor’s degree or equivalent experience.
- 5+ years of experience in Business Analysis and solution design.
- Strong requirements gathering, documentation, and process modelling skills.
- Practical experience with SQL queries and database analysis.
- Experience with user stories, UAT, stakeholder management, and project delivery.
- Excellent communication, presentation, and collaboration skills.
Good to Have
- Insurance domain knowledge, particularly medical claims or member enrolment.
- Experience with international projects involving Korea or Japan.
- Japanese or Korean language proficiency.
- Experience in project planning and delivery in dynamic environments.
Interested candidates: Please share your updated resume