JOB DESCRIPTION
- 1. Provide correct and clear shipping instruction to Freight Planner for space planning purpose.
- Send pre-alert to shipper & overseas counterpart as well as update of irregularity information (offloaded, damage or other)
- Coordinate with Export Operation, Custom Team & Transport Dept for smooth shipment handling and information flow
- Coordinate with Export Billing to generate correct billing invoice within timeframe
- Preparation of Performance Report as per Customer required
- Ensure correct data key-in at AWB as well as charges in the system as per shipping instruction and quotation provided.
- Handle inquiries and complaints from customer or overseas counterpart
- Ensure changes made in system and AWB is with proper CCN form raised.
- Ensure all the agent bill being cost in and no pending of payment on timely manner
Requirement:
- Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Airline Operation/Airport Management, Logistic/Transportation, Maritime Studies or equivalent.
- Required skill(s): MS Office.
- At least 2- 3 year(s) of working experience in the related field is required for this position.
- Proficient in both oral and written English and Bahasa Malaysia.
- Posses excellent communication skill, with a high degree of self motivation and ambition.
- Applicant must be willing to work at Penang Island
- Full-Time positions available.
Interested candidates are invited to apply via online their resume
**Only shortlisted candidates will be notified**
Job Type: Full-time
Pay: RM2,000.00 - RM2,500.00 per month
Education:
- Diploma/Advanced Diploma (Preferred)
Experience:
- Airfreight Customer Services: 3 years (Preferred)
Work Location: In person