全职 Club Member Relations Executive 工作, 薪水 up to SGD 3,200, 33CLUB PTE. LTD. Central Region (Singapore) 公司招聘中 - Ricebowl

We are looking for a warm, service-oriented individual to join our Front of House team. Our exclusive Club is located steps away from Raffles Place MRT station. The ideal candidate should possess strong communication skills, a positive attitude, and a passion for providing exceptional service to our members and guests in a refined club environment.

Key Responsibilities:

• Warmly welcome and greet members and their guests upon arrival at the Club.
• Provide excellent customer service and respond efficiently and tactfully to members’ or guests’ feedback, requests, and inquiries.
• Attend to emails, mobile inquiries, and reservations; ensure all member and guest needs are met promptly and professionally.
• Always maintain high service standards, handling situations with discretion and professionalism within Club guidelines.
• Ensure smooth daily operations of the Front of House, including overall cleanliness and readiness of the Club.
• Assist in the coordination and on-site registration of Club events and activities.
• Prepare and send event announcements, and assist with event pre-arrangements and logistics.
• Display a positive attitude, outgoing personality, and well-groomed appearance.
• Communicate effectively and strive to deliver an exceptional customer experience.
• Enjoy talking to people and making HNW friends.
• Perform any other ad-hoc duties as assigned by management.

Requirements:

• Proficient in Microsoft Office (Word, Excel, Outlook).
• Preferably 2 years of experience in a customer service or hospitality role.
• The role requires to service clients with English and Mandarin.
• Experience in a luxury hotel or private members’ club environment will be an advantage.

What we offer:

• 5-days work week.
• Weekly Sundays and 1 weekday or Saturday off, based on rotation. Public holidays off as well.
• Staff meal provided.
• Competitive salary and benefits package.
• Learning and career development opportunities.

About:
33Club is a private members-only community for founders, CEOs, entrepreneurs, and investors. We are a new paradigm and community for successful business owners building a legacy of their own.

Mission:
We are dedicated to nurturing ambitious minds through unmatched mentorship, dynamic discussions on innovative business ideas, and skill cultivation, fostering tomorrow’s conscious leaders.

Vision:
Empowering business leaders globally with unprecedented access to funding and resources, enabling innovation, growth, and leadership in their organisations.