- Jalan Sutera Tanjung 8/3 Skudai Johor Malaysia 81300

工作地点
职位描述
任职资格
We are looking for an experienced and passionate Cafe Manager to oversee the daily operations of our cafe. You will be responsible for managing staff, ensuring excellent customer service, maintaining operational efficiency, and driving sales growth. The ideal candidate is a strong leader with good communication skills and experience in F&B operations.
Key Responsibilities
Oversee daily cafe operations and ensure smooth workflow
Manage, train, and supervise cafe staff (baristas & service crew)
Prepare staff schedules and manage manpower planning
Ensure high standards of customer service and customer satisfaction
Monitor inventory, stock levels, and place supply orders when needed
Maintain cleanliness, hygiene, and compliance with food safety standards
Handle customer complaints and resolve operational issues professionally
Monitor daily sales, expenses, and support basic financial reporting
Assist in implementing marketing promotions and outlet sales strategies
Ensure consistency in food and beverage quality standards
岗位职责
Requirements
Minimum 2–3 years experience in F&B / cafe / restaurant management
Strong leadership and people management skills
Good communication and problem-solving abilities
Ability to work in a fast-paced environment
Knowledge in inventory control and basic cost management
Willing to work shifts, weekends, and public holidays
Barista experience is an added advantage
好处
重要安全守则
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