- Islandwide (Singapore) Singapore
工作地点
职位描述
岗位职责
10+ years of experience in IT Service Management / IT Operations across multiple service domains.
Strong knowledge of ITSM, ITIL, incident management and SLA management.
Proven experience in multi-vendor management and service delivery.
Experience handling critical Sev1/Sev2 incidents and service escalations.
Strong stakeholder communication, analytical and problem-solving skills.
Degree in Computer Science, IT or a related field.
ITIL certification preferred.
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