全职 OPERATION MANAGER 工作, 薪水 up to SGD 6,500, 57 EMPLOYMENT AGENCY PTE. LTD. 公司招聘中 - Ricebowl

Responsibilities

Coordinate daily Front of the House and Back of the House restaurant operations

Deliver superior service and maximize customer satisfaction

Respond efficiently and accurately to customer complaints

Regularly review product quality and research new vendors

Organize and supervise shifts

Appraise staff performance and provide feedback to improve productivity

Estimate future needs for goods, kitchen utensils and cleaning products

Ensure compliance with sanitation and safety regulations

Manage restaurant’s good image and suggest ways to improve it

Control operational costs and identify measures to cut waste

Create detailed reports on weekly, monthly and annual revenues and expenses

Promote the brand in the local community through word-of-mouth and restaurant events

Recommend ways to reach a broader audience(e.g. discounts and social media ads)

Train new and current employees on proper customer service practices

Implement policies and protocols that will maintain future restaurant operations

Requirements and skills

Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role

Proven customer service experience as a manager

Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

Familiarity with restaurant management software, like OpenTable and Peach Works

Strong leadership, motivational and peopleskills

Acute financial management skills

Ability to handle customers’ requests andcomplaints with grace

Ability to work under pressure and meetdeadlines

Ability to work longer hours with prolongedperiod of standing

57 Employment Agency Pte Ltd was incorporated in Singapore since 2018. Our company is licensed with Ministry Of Manpower, license number 18C9450. As the experts in talent recruitment and human resource engagement services, we pride ourselves on the timely delivery of these services through our team of dedicated and experienced professionals.

As a one-stop human capital solution provider, 57 Employment Agency Pte Ltd intensifies the process of recruiting the potential candidates for our valued clients. To ensure a smooth, hassle free and efficient recruitment process, we also provide the necessary documentations, permit applications, medical check-ups and accommodations for the foreign candidates.

Our team of highly dedicated and competent consultants are unparalleled in providing prompt and effective manpower solutions to our valued clients with their wide range of industries knowledge.