Sales and Client Retention
: Explain classes, memberships, and trial packages to new visitors, follow up on renewals or outstanding payments, and upsell packages.
Front Desk and Daily Operations
: Greet clients, manage check-ins, answer phone calls or emails, and maintain a clean, welcoming reception area.
Scheduling and Administration
: Coordinate instructor timetables, manage the booking software system, and process point-of-sale (POS) transactions.
Studio Upkeep
: Monitor inventory, restock retail or cleaning supplies, and ensure the studio environment meets hygiene and safety standards.
Basic Facilities Coordination
: Report maintenance issues like broken equipment or lights to the manager, and coordinate access for contracted repair technicians or cleaners.
Event and Workshop Assistance
: Assist in setting up the studio space for special weekend workshops, checking in guest instructors, and preparing client goodie bags.
Administrative Reporting
: Compile basic weekly reports