全职 Assistant Vice President, Security Communications - Technology 工作, 薪水, Kingfisher HR Solutions Group Pahang 公司招聘中 - Ricebowl

About the Role

We are seeking an AVP, Security Communications & Technology to provide strategic and operational leadership for integrated security services across the resort, including business continuity and crisis management oversight. You will lead the 24-hour Command Center and Security Monitoring Center, along with the technology and communications systems that protect our guests, employees, assets, reputation, and business continuity. Working closely with the Vice President Security, you will shape strategy, drive operational excellence, and lead transformation initiatives that make us a leader in integrated resort security.

Working Days: 6 days per week

Salary: RM 14,000 - 18,000 per month

Key Responsibilities

Security Technology & Operations

• Align physical security technology with operational needs and develop a long-term technology road-map
• Lead the development and operation of CCTV, access control, radio communications, body-worn cameras, visitor management, key management, drone operation/detection (where applicable), video analytics and AI-enabled monitoring, and integrated command platforms
• Oversee major projects and capital upgrades, and ensure the cyber security of operational systems
• Introduce data-driven reporting for senior executives
• Partner with Security Operations, Surveillance, Emergency Management, IT, and Engineering so technology genuinely improves operational capability

Command & Emergency Management

• Provide executive oversight of the 24-hour Command and Emergency Management Center
• Develop and maintain emergency response plans for fire, medical emergencies, natural disasters, and security incidents
• Lead emergency response coordination with emergency services, fire services, and internal departments during critical incidents
• Run regular drills, tabletop exercises, and training
• Ensure effective monitoring of critical systems, including fire and life safety, emergency communications, incident management, crisis notification platforms, and AI capabilities such as facial recognition, number plate recognition, RFID/GPS patrol tracking, and AI-enhanced CCTV
• Maintain business continuity capability

Risk Management & Compliance

• Identify and assess operational risks and implement mitigation strategies aligned with corporate standards and local regulations
• Monitor trends and incidents to strengthen preventative measures
• Ensure compliance with local laws, licensing requirements, and company policies
• Ensure AI systems are deployed responsibly and ethically, protecting individuals’ privacy and preventing unethical or unlawful use

Financial Management

• Develop operating and capital budgets, monitor expenditure, and identify efficiencies
• Ensure value for money across security contracts and technology investments

Team Leadership & Stakeholder Engagement

• Lead, coach, and develop the Command Center team, building a culture of integrity, accountability, professionalism, and service excellence
• Lead workforce and succession planning
• Represent Security at executive meetings and advise senior leadership on security risks and safety improvements
• Build relationships with law enforcement, fire and rescue, emergency services, government agencies, and resort operations teams

Required Skills/Qualifications

• Industry-related certification in security or law enforcement
• Preferred: Emergency and Crisis Response certification, Certified Crisis Management Officer, or Crisis Management & Business Resilience certification
• 7–10 years in senior security leadership or a similar environment
• Experience in emergency management, response, and crisis management
• Background in integrated resorts, casinos, aviation, critical infrastructure, or large entertainment venues, with project management experience
• Demonstrated leadership of large, multidisciplinary teams
• Strong background in security technology and command/control centres
• Strong working knowledge of information technology and emerging technologies
• Law enforcement experience is not necessary
• Strong communication and investigation skills
• Sound knowledge of risk management and emergency response planning
• Ability to balance security presence with a high level of guest service
• Proficiency in reading, writing, and understanding English
• Preferred: Emergency and Crisis Response certification, Certified Crisis Management Officer, or Crisis Management & Business Resilience certification